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About Magellan in Louisiana

LBHP – Bayou Health Transition

Integrated Health Care

On December 1, 2015, the Louisiana Department of Health and Hospitals (DHH)  integrated specialty behavioral health care services into its existing Medicaid managed care system called Bayou Health. Magellan worked closely with DHH to transition out of the role as Statewide Management Organization (SMO) for the LA Behavioral Health Partnership (LBHP).

As a result of this transition, it is important that providers understand important dates with regard to contacting Magellan, authorizing services and processing claims for covered LBHP services.

Below are topics with additional information for our overall provider network serving Medicaid covered adults and non-CSoC Children within the LBHP:


 

Providers and Stakeholders

      These FAQs are provided on specific services and areas of concern as follows:

 

Bayou Health Plans

Please submit LA CSoC Referral Form to make referrals to Magellan for children/youth who screen positive on the brief risk assessment.

 

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Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free:  1-800-424-4489 

TTY: 1-800-424-4416

Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call 1-800-424-4489