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Transition

Contacting Magellan After November 30, 2015

Even though Magellan is no longer the SMO of the LBHP after November 30, 2015, we will continue to be available to assist members and providers regarding those services provided through November 30, 2015.

  • Our main toll free number (800.424.4399) remained active through December 31, 2015, but is no longer available.
  • If you have a question regarding services provided through November 30, 2015, please email us at Laproviderquestions@magellanhealth.com. In order for us to respond to questions submitted, please include three identifying pieces of information for members.  Examples of identifying information inlcude Name, Date of Birth, Date of Service, Medicaid ID, SLA #, etc.
  • Magellan’s team of Provider Relations Liaisons (PRLs) is available to assist you and answer any questions that you might have.  Below is our PRL Directory. 

Directory by PRL

(Updated 1/11/2016)

 

Patricia Burns, PRL
PLBurns@magellanhealth.com
225-367-3192

  • Hospitals (including Free-Standing Psychiatric) and Group Practices
  • Federally Qualified Health Clinics (FQHCs)
  • Rural Health Clinics (RHCs)
  • School-Based Health Clinics

 

Jay Ganesan, PRL
SJGanesan@magellanhealth.com
225-367-3194

  • Coordinated System of Care (CSoC) Supports and Services
  • Behavioral Health Clinics (Including legacy MHRs)
  • DHH Local Governing Entity (LGE) Clinics

 

Jeanne Lehmann
Jclehmann@magellanhealth.com    
314-387-6007

  • Youth Residential Services
    • Psychiatric Residential Treatment Facilities
    • Therapeutic Group Homes
    • Therapeutic Foster Care
    • Non-Medical Group Homes
    • Halfway Houses
  • ACT and Evidence-Based Services (MST, FFT, & Homebuilders)   

 

Linda Reddix, PRL

LMReddix@magellanhealth.com  

225-367-3100

  • Hospitals (including Free-Standing Psychiatric) and Group Practices
  • Independent Practitiioners (including MDs, PhDs and other licensed practitioners)

 

If you are unable to reach your assigned PRL, please call -

  • Member Services-
    1-800-424-4489,

And ask to speak to a PRL.  We have our PRL Team available daily to answer questions

 

PRL Supervision

Gail Fowler
Network Development Administrator
IGFowler@magellanhealth.com
314-387-5827

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