Magellan Health

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Welcome to the Magellan website.  This site is for Coordinated System of Care (CSoC) members in Louisiana, their families and friends, and providers.  We serve thousands of members across the state.

URAC logo

BBB logo

Quick Tips for Stakeholders

CSoC Member Handbook

Becoming a Provider

CSoC Provider Handbook

CSoC Standard Operating Procedures

CSoC MCO Referral Form

CSoC Discharge Form

CSoC Freedom of Choice Form

Reporting Abuse and Grievances Brochure

WAA Regional CSoC Contacts

 

For Members

Provider Search

Provider Search

Go
Getting Care

Getting Care

It is important for you to know what your behavioral health benefits are and how to use them. Learn about these services here.

Your Rights & Responsibilities

Prepare for Your Appointment

Helpful video's for Members and Families

Getting help for mental health challenges

Taking medication:  It's your choice

Do you have a grievance (member complaint)?

A grievance is when you tell us that you are not satisfied with the services you received.  Click here to see how you can tell us.

Member Handbook

Member Handbook

We encourage you to make the best use of your Magellan plan. Your member handbook includes details about what is included in your benefits. It also tells you how we can help you.

For Providers

Providing Care

Providing Care

Click below for information designed to assist you in your treatment of Magellan members in Louisiana:

Getting Paid

Getting Paid

Check Claims (sign in required)

Submit Claims (sign in required)

Provider Manual

Training

Training

Magellan offers a variety of resources to our providers, including training events, e-courses, demos of our online tools, and more

Provider Training and Events

Online Training

Resiliency & Recovery E-Learning Center

Welcome

Upcoming Events/Training

For All Stakeholders 

Recent Flooding in Louisiana

Magellan Health Opens Toll-Free Number to Assist

1-800-327-7451

What to do in a Disaster

Hurricane Season 2016

Are you prepared!

 

 

Transition of the LBHP into Bayou Health

Do you have questions?

 

For Providers

Interested in becoming a CANS Certified Provider for CSoC?
Providers:  Updating your practice data is easier than ever!

Our enhanced online Provider Data Change Form makes it quick and convenient to update your email addresses, office locations, business hours, staff rosters and more, in real-time. Go to www.MagellanHealth.com/provider, securely sign in, then click Display/Edit Practice Information.

Magellan's Provider Calls

Have a question?  Providers can contact their assigned PRL directly, or call 1-800-424-4489 and ask to speak to today's on-call PRL.

Provider Training Dates Announced

 


Recovery & Resiliency
Recovery & Resiliency E-Learning Center

These free courses show how to give people the power to meet their behavioral health goals. They were developed by Magellan and other national behavioral health experts.

Family Members

Information for parents and family members of service recipients. Read More...

Quick Links

Video: LBHP Community & Provider Forums

Get Involved

Volunteer activities.

Your Thoughts Matter

Feedback

Share your opinions and feedback about Magellan of Louisiana.

Contact Us

Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Contact Info

Regular Business Hours: 8 a.m. - 5 p.m. CT
After Hours: 5 p.m. - 8 a.m. CT and weekends for crisis and inpatient pre-certification

For Magellan Members
Toll-free:  1-800-424-4489 

TTY: 1-800-424-4416

Email: LouisianaInfo@MagellanHealth.com

For Magellan Providers
Email Us or Call 1-800-424-4489