Provider Toolkit

Provider Relations Liaisons (PRL)

As a network provider, it's important for you to have a point of contact within the Magellan system.  Our team of Provider Relations Liaisons (PRLs) is here to help you navigate the evolving managed care environment.


Your PRL is your subject-matter expert on issues related but not limited to service delivery, access to services, and claims resolution.  Please see this person as your first point-of-contact for questions and assistance related to the services you provide to our members.

Directory by PRL

(Updated 1/2/2018)

Jay Ganesan, PRL

  • To email, click here
  • Phone: 225-367-3194
  • Regions 2, 5, 6 and FSO 

Sharonda Gray, PRL

  • To email, click here
  • Phone: 318-524-8829
  • Regions 7, 8, and 9

Linda Reddix, PRL

  • To email, click here
  • Phone: 225-367-3100
  • Regions 1, 3, and 4

If you are unable to reach your assigned PRL, please call -

Member Services -

And ask to speak to a PRL  
We have our PRL Team available daily to answer questions

 PRL Supervision

Gail Fowler
Network Development Administrator
To email, click here