Training & Events

Unlicensed Direct Care Staff

The unlicensed, direct care staff must complete the Magellan online training courses listed below within 30 days after submitting their provider application and prior to serving clients

  • Patient Safety and Adverse Incidents 
  • Cultural Competency – Note that providers are required to complete three hours of Cultural Competency Training annually. The following four modules of Cultural Competency Training must be completed to get three hours of credit.   Unlicensed direct care staff are allowed to participate in three hours of cultural competency training via another entity; however, if these trainings are completed via another entity, proof of completion must be kept on file and submitted upon request.

Do not forget to complete the Provider Attestation Form at the end of each training course.

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