Training & Events

Provider Calls and Webinars

Regularly Scheduled Provider Calls:

Magellan will conduct quarterly Conference Calls for all Magellan CSoC providers.  These calls will be topic driven and intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the Coordinated System of Care. 

The Conference Calls will be held the first Tuesday of the last month in each quarter from Noon–1:00 pm.

 Please be sure to put these dates on your calendar.

 Logistics for All Provider Call 12/12/17 -

  • Tuesday, December 12, 2017
  • Noon – 1:00 p.m.
  • Join from PC:

Or Telephone:

            Dial: +1 646 558 8656 (US Toll) or +1 408 638 0968 (US Toll)

            Meeting ID:778 845 7383

Agenda Items:

  • ILSB vs. Short Term Respite
  • What is Wraparound for Providers

Public Service Announcements/Reminders:

  • CPST/PSR Claims
  • Mandatory Provider Training

If you would like to suggest a topic for upcoming Provider Webinars, please submit your suggestion through

**For specific problem resolution, providers are encouraged to contact their assigned Provider Relations Liaison (PRL) directly, or call 1-800-424-4489 and ask to speak to your PRL. 

Archived Presentations

All Provider Call - June 6, 2017

All Provider Call - April 18, 2017