Training & Events

Provider Calls and Webinars

Regularly Scheduled Provider Calls:

Magellan will conduct quarterly Conference Calls for all Magellan CSoC providers.  These calls will be topic driven and intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the Coordinated System of Care. 

The Conference Calls will now be held every other month from Noon–1:00 pm.

 Please be sure to put these dates on your calendar.

 Logistics for All Provider Call 6/4/19 -

  • Tuesday, September 10, 2019
  • Noon – 1:00 p.m.
  • Join from PC:

Or Telephone:

            Dial: +1 646 558 8656 (US Toll) or +1 408 638 0968 (US Toll)

            Meeting ID:778 845 7383

Agenda Items:

  • Provider Qualifications
  • Treatment Record Review

Public Service Announcements/Reminders:

  • Short-term Respite Update
  • LMHP Rate Increase
  • NPI Numbers
  • Regional Advisory Conference
  • Crisis Intervention Follow-up Authorizations

Please remember to complete the Provider Attestation for All Provider Calls when viewing the call online. 

If you would like to suggest a topic for upcoming Provider Webinars, please submit your suggestion through

**For specific problem resolution, providers are encouraged to contact their assigned Network Management Specialist (NMS) directly, or call 1-800-424-4489 and ask to speak to your NMS. 

Archived Presentations

All Provider Call - June 4, 2019

All Provider CallMarch 12, 2019

All Provider CallDecember 4, 2018

All Provider Call - September 11, 2018

All Provider Call - June 19, 2018

All Provider Call - June 6, 2017

All Provider Call - April 18, 2017

All Provider Call - December 12, 2017