COVID-19 Announcement

For Magellan Healthcare's response to the novel coronavirus outbreak, please click here

Training & Events

All Provider Calls

Regularly Scheduled Provider Calls:

Magellan will conduct Conference Calls every other month for all Magellan CSoC providers.  These calls will be topic driven and intended to create a learning platform which fosters a deeper understanding of the many facets of providing services within the Coordinated System of Care. 

The Conference Calls will now be held every other month from Noon - 1:30 p.m. Please be sure to put these dates on your calendar.  

Next Scheduled Meeting: Tuesday, July 21, 2020

Logistics for All Provider Call 7/21/20

  • Tuesday, July 21, 2020
  • Noon – 1:30 p.m.
  • Join from PC: https://magellanhealth.zoom.us/j/7788457383

Or Telephone:

            Dial: +1 646 558 8656 (US Toll) or +1 408 638 0968 (US Toll)

            Meeting ID:778 845 7383

Agenda:

This month's provider call will be a round table discussion between Magellan and its providers. Magellan will provide updates and information related to COVID-19 and allow providers a forum to ask any questions they may have. 

  • Public Service Announcements/Reminders
    • Workbooks
    • COVID-19 Telehealth
    • Updated Behavioral Health Services Manual
    • New Provider Orientation
  • Agenda Items
    • Network Monitoring
    • Fidelity

Please remember to complete the Provider Attestation for All Provider Calls when viewing the call online. 

If you would like to suggest a topic for upcoming Provider Calls, please submit your suggestion through LACSoCProviderQuestions@MagellanHealth.com

**For specific problem resolution, providers are encouraged to contact their assigned Network Management Specialist (NMS) directly, or call 1-800-424-4489 and ask to speak to your NMS.