Provider Handbook

Welcome!

Magellan’s National Provider Handbook and the Handbook Supplements outline the policies and procedures with which providers are required to comply when serving members whose care is managed by Magellan and/or its affiliated companies.

Magellan National Provider Handbook

Magellan National Provider Handbook Appendices

Louisiana Provider Handbook Supplement for the Louisiana Coordinated System of Care

Louisiana Coordinated System of Care (CSoC) Medical Necessity Criteria– medical necessity criteria for the Louisiana CSoC effective January 1, 2018.

Network Management Specialist (NMS) Contact Directory

As Magellan’s provider network continues to expand across the state, we recognize just how important it is for you to have a point of contact within the Magellan system. Our team of Network Management Specialists is here to help you navigate the evolving managed care environment.

Your NMS is your subject-matter expert on issues related but not limited to service delivery, access to services, and claims resolution. Please see this person as your first point-of-contact for questions and resolution of issues related to services you provide to our members.

Access the Network Management Specialists contact list to find your NMS.

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