Behavioral Health Crisis
For life-threatening situations, always call 911.
Emergency Services are available 24 hours a day: 1-800-424-4489. If you are deaf or hard-of-hearing, call 7-1-1 to use the Louisiana Relay Service, or call TTY number at 1-800-846-5277.
Prior authorization is not required for emergency service.
You can get help right away if you are having a severe mental health problem or a crisis.
You may get help at:
- A hospital emergency room
- A medical or behavioral health clinic
- Where you live, work or go to school
A crisis counselor will help you get the help you need and then work with you, your family and your provider.
For non-life threatening behavioral health situations:
- Referrals or assistance meeting basic needs, call 211 from any cell phone or land line in Louisiana to speak to a live information and referral specialist.